Frequently Asked Questions
Everything you need to know about your NIDA beauty experience.
Are NIDA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All NIDA products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used products for a full refund or exchange.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your NIDA account dashboard.
Are your products safe for sensitive skin?
NIDA products are dermatologically tested and formulated to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.